Posted on 4/2/21
Job Description
This posting is for a full-time technical support consultant position.
Essential Functions
- Listen and hear customer issues with intent to assist in resolving the product issue
- Develop creative solutions with innovative thinking and customization services
- Provide excellent customer service with each interaction
- Work collaboratively within a team of customer-driven members
Required Education and Experience
- Bachelor's degree in Computer Science or Accounting
- Strong accounting and math background
- Must exhibit excellent communication skills – listening, hearing, speaking
Competencies
- Microsoft Dynamics SL
- Desktop streaming software knowledge
- Crystal knowledge
- SQL Server/SSRS knowledge
- VB.Net, C#, HTML5, ASP/ASP.Net, Web Services knowledge a plus
Work Environment
This job operates in a professional office environment where consultants interact in a collaborative manner to resolve customer issues.
Position Type and Expected Hours of Work
This is a full-time position, and general hours of work and days are Monday through Friday, 8:00 a.m. to 5:00 p.m. Eastern time zone. Emergency support availability may be required according to a designated service schedule that will include evening and weekend work.
Travel
Occasional travel may be required for this position.
Solomon Cloud Solutions is an Equal Opportunity Employer
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Review of applications will begin immediately and continue until the position is filled. For optimal consideration for this exciting opportunity, include a cover letter; current Resume, and the contact information for three professional references with your application.
Email resumes to careers@solomoncloudsolutions.com