FieldDirect is a secure, web-based, customer self-service portal to request service and track calls. FieldDirect empowers your customers with 24/7 access to real-time service call, work order and invoice status, building loyalty and reducing service delivery costs.
- Use FieldDirect as a sales tool to win new contracts and renew your existing ones
- Free up your dispatchers by allowing your customer to request service without ever picking up the phone
- Entrench yourself in your customer's business by giving them online access to current work order status and maintenance history