FieldDirect is a secure, web-based, customer self-service portal to request service and track calls. FieldDirect empowers your customers with 24/7 access to real-time service call, work order and invoice status, building loyalty and reducing service delivery costs. 

Benefits:
  • Use FieldDirect as a sales tool to win new contracts and renew your existing ones
  • Free up your dispatchers by allowing your customer to request service without ever picking up the phone
  • Entrench yourself in your customer's business by giving them online access to current work order status and maintenance history