FieldDispatch provides web-enabled, drag-and-drop calendaring with a robust set of views, search capabilities, and scheduling tools to maximize efficiency in the field and at the point of dispatch.
Use FieldDispatch to:
Use FieldDispatch to:
- Mobilize your back-office to dispatch from anywhere, from any connected device, with this web-enabled solution.
- Simplify resource allocation with multi-view drag-and-drop calendaring for preventative maintenance calls, emergency rescheduling, and on-the-fly accommodation of new business.
- Overcome service module scheduling limitations with mult-day, multi-week work order assignment capabilities.
- Speed technician deployment by assigning jobs directly from the work order.
- Engage your dispatch team in troubleshooting customer calls with online access to customer, site and equipment work order history.
- Improve situational awareness with up-to-the-minute customer and technician mapping.
- Enhance customer experience - let your customers use their own web portal to make service requests on your electronic dispatch board.